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M Department Stores · Retail · Turnaround · Luxury · Thesis updated September 20, 2026

Turnaround gains momentum as luxury sales and pricing power rise

01 Running thesis

A real turn backed by strong luxury demand

Macy's has moved from a weak department store story to a highly credible turnaround. Q2 2026 gave investors clear proof, with go-forward comparable sales rising 2.8 percent. All nameplates remained positive, and Bloomingdale's posted an impressive 11.3 percent comparable sales gain.

The bull case centers on the Bold New Chapter plan showing structural results. The core Macy's banner posted its fifth straight quarter of positive comparable sales. Higher average unit retail prices, up nearly 9 percent in Q2, are driving healthy top-line growth. Previous tariff risks have shifted into an expected tailwind for the second half of the year as refunds provide capital to reinvest in store pilots.

The bear case rests on the risk that aggressive premium pricing could pressure customer conversion rates, especially if holiday shoppers weaken. Lower conversion rates mean less room for error on overall basket size. Even with raised guidance, investors want to see if this momentum can outlast a potential consumer slowdown.

Sep 2026▲Q2 2026 results showed continued momentum with go-forward comparable sales up 2.8 percent and Bloomingdale's up 11.3 percent. Management raised guidance and noted tariffs are now expected to be a tailwind.
Jun 2026→The Q1 2026 10-Q confirmed the strong Q1 earnings story but did not add a major new twist. It clarified that the 30 basis point gross margin decline came from tariffs, with underlying margin roughly flat.
Jun 2026▲Q1 2026 results strengthened the turnaround case. Total comparable sales rose 3.0 percent, Bloomingdale's grew 10.2 percent, Bluemercury grew 6.4 percent, and management raised full-year guidance.
Mar 2026▼The FY2025 10-K confirmed better annual results but added tariff pressure as a clearer margin risk. That made the bear case more specific even as the strategy kept gaining proof.
Mar 2026▲Q4 2025 supported the Bold New Chapter plan, with positive comparable sales and Bloomingdale's up 9.9 percent. Management also expanded the Reimagine store base from 125 to 200 locations.
Dec 2025▲Q3 2025 showed a sharper sales turn, with total comparable sales up 3.2 percent and Bloomingdale's up 9.0 percent. A credit card late fee risk also eased after the CFPB rule was vacated.
Sep 2025→A later Q2 2025 10-Q filing was administrative and did not change the thesis. The focus stayed on whether positive comparable sales could continue.
Sep 2025▲Q2 2025 marked an important inflection as enterprise comparable sales turned positive at 1.9 percent on an owned-plus-licensed-plus-marketplace basis. Reimagine 125 stores, Bloomingdale's, and Bluemercury all supported the improvement.
02 Business model

Stores, websites, cards, and ads

Macy's makes most of its money by selling goods directly to shoppers in stores and online. Its three main nameplates are Macy's, Bloomingdale's, and Bluemercury. It also earns other revenue from credit cards, net of losses, and from Macy's Media Network, its retail advertising business.

The company is trying to shrink and improve at the same time. It plans to close about 150 weaker Macy's stores and reinvest in about 350 go-forward locations. The closure schedule now runs through 2028 so Macy's can try to get more value from the real estate.

This model breaks if store traffic weakens, if fashion misses force markdowns, or if higher prices drive away price-sensitive shoppers. It also depends on execution. The Reimagine stores need to keep beating the rest of the fleet.

03 Product portfolio

Three banners with different jobs

Cash cow

Macy's stores and digital

This is the largest nameplate and the main turnaround project. The core banner posted its fifth straight quarter of positive comparable sales in Q2 2026.

Growth engine

Bloomingdale's

Bloomingdale's is the luxury department store business. It grew comparable sales 11.3 percent in Q2 2026 and reached its highest second quarter sales in its history.

Growth engine

Bluemercury

Bluemercury sells luxury beauty, skincare, fragrance, and spa services. Comparable sales rose 6.2 percent in Q2 2026.

Steady

Private brands

Macy's is refreshing its own brands, including Charter Club and Style & Co. These can help product control and margins if shoppers respond.

Option

Small-format stores

Macy's is adding smaller Macy's, Bloomie's, and Bloomingdale's the Outlet locations. These stores could help reach customers outside the traditional mall format.

Steady

Credit card and media revenue

Other revenue includes credit card revenue, net of losses, and Macy's Media Network. This stream is smaller than merchandise sales but can matter for profit.

04 Business segments

Revenue is still mostly retail sales

Net sales96%modest
Other revenue4%growing fast

Macy's reports net sales and other revenue. The vast majority of its revenue consistently comes from direct merchandise sales across its three brands, with credit card and media income providing a smaller margin boost.

05 Risk factors

What could break the turn

Higher prices hurt conversion

High impact · Medium odds

Average unit retail prices rose about 9 percent in Q2, which drove sales but slightly lowered conversion rates. If prices push too high, shoppers might walk away empty-handed during the holiday season.

We watchCustomer conversion metrics and average unit retail prices in upcoming quarters.

Bloomingdale's cools off

High impact · Medium odds

Bloomingdale's drove much of the upside, with Q2 comparable sales up 11.3 percent. Luxury shoppers can cut spending quickly if markets, jobs, or confidence weaken.

We watchBloomingdale's comparable sales and management comments on luxury customer traffic.

Store closures miss the real estate goal

Medium impact · Medium odds

Macy's plans to close about 150 weaker stores and focus on about 350 go-forward locations. The timeline now runs through 2028 to seek better real estate value. If sales fall before assets are sold well, the plan loses some funding power.

We watchUpdates on store closure count, real estate sale gains, and cash use.

Tariff policy reversals

Medium impact · Medium odds

Management expects tariffs to be a tailwind in the second half of 2026 due to refunds. However, trade policy is highly volatile, and any new tariffs could quickly pressure gross margins again.

We watchGross margin rate and any new tariff or sourcing comments in filings and calls.
06 Quick answers

In one breath

Is Macy's a turnaround stock?

Yes, the current thesis is mainly a turnaround thesis. The key proof points are positive comparable sales across all banners and exceptional strength at Bloomingdale's.

What is Macy's Bold New Chapter plan?

It is Macy's multi-year plan to improve the customer experience, refresh products, close weaker stores, invest in go-forward stores, grow luxury, and modernize operations.

Why does Bloomingdale's matter so much to Macy's?

Bloomingdale's is Macy's luxury department store nameplate, and it is growing much faster than the core Macy's banner. In Q2 2026, Bloomingdale's comparable sales rose 11.3 percent.

What should investors watch next?

Watch whether higher prices continue to hurt shopper conversion, especially during the holiday season. Also watch Bloomingdale's momentum and the performance of the Reimagine 200 stores.

07 Research standards

Sources and research notes

This page combines Finn's company research with public filings and other cited materials. The thesis is reviewed when material company information changes; Finn Scores use the latest available scoring data.

Thesis reviewed
September 20, 2026
Score data
September 27, 2026
Reviewed by
Shivam Bharuka
  1. Macy's Q2 2026 earnings transcript
  2. Macy's Q2 2026 Form 10-Q
  3. Macy's Q1 2026 Form 10-Q
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